1. Introduction
RentPush USA ("we", "us", "our") operates rentpushusa.com, a rental listing syndication platform. This policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
- Account data: name, email address, phone number, company name.
- Property data: addresses, photos, rental prices, unit details.
- Lead data: prospective tenant names, emails, phone numbers, messages.
- Payment data: billing information processed securely via Stripe (we never store card numbers).
- Usage data: pages visited, features used, IP address, browser type, device type.
- Communications: emails and messages sent through the platform.
- Job application data: resumes, cover notes, applicant contact details.
3. How We Use Your Information
- To provide and improve our rental syndication services.
- To distribute your listings to partner platforms (Zillow, Zumper, Trulia, Meta, Craigslist, and others).
- To send transactional emails (lead notifications, application updates, account alerts) via Resend.
- To process payments via Stripe.
- To analyze platform usage and improve features.
- To comply with legal obligations.
- To respond to support requests.
5. Data Retention
- Account data: retained while your account is active and 90 days after deletion.
- Property listings: deleted immediately upon your request.
- Lead data: retained for 12 months then automatically purged.
- Job applications: retained for 6 months then automatically purged.
- Payment records: retained for 7 years as required by law.
6. Your Rights
- Access: request a copy of all data we hold about you.
- Correction: request correction of inaccurate data.
- Deletion: request deletion of your account and all associated data.
- Export: request your data in machine-readable format (JSON or CSV).
- Opt-out: unsubscribe from marketing emails at any time.
To exercise any right, email legal@rentpushusa.com.
7. GDPR Compliance (for EU users)
- Legal basis for processing: contract performance, legitimate interests, consent.
- Data controller: RentPush USA, rentpushusa.com.
- EU users may lodge complaints with their local supervisory authority.
- We do not transfer EU data outside of jurisdictions without adequate protections.
8. CCPA Compliance (for California users)
- California residents have the right to know, delete, and opt-out of sale of personal information.
- We do not sell personal information.
- To submit a CCPA request, email legal@rentpushusa.com.
10. Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect data from children.
11. Security
- All data is encrypted in transit (TLS 1.2+) and at rest.
- Access to personal data is restricted to authorized personnel only.
- We conduct regular security reviews.
- In the event of a breach we will notify affected users within 72 hours.
12. Changes to This Policy
- We will notify users of material changes via email and a banner on the platform.
- Continued use after changes constitutes acceptance.
13. Contact Us
- RentPush USA
- 1207 Delaware Ave #3352, Wilmington, DE 19806, USA
- Phone: 800-684-4696
- Email (Legal & Privacy): legal@rentpushusa.com
- Email (Partnerships): partners@rentpushusa.com
- Website: rentpushusa.com/contact